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Support for Parents & Families

What ever your child's difficulties or experiences we want to help as early as possible

Please click here to go to the Achieving for Children (AfC) directory for more information about the ways in which AfC may be able to help your family.

Worried about a child?

To report your concern with the Single Point of Access for  Richmond and Kingston Children's Services click here


Childline – it's for everyone! Just click here 

Comforts, advises and protects children 24 hours a day and offers free confidential counselling. Phone 0800 1111 






Mental Health & Wellbeing

Since the lockdown started back in March 2020, the impact on mental health and wellbeing for all has been significant. 


For urgent mental health support click here


Click here to go to the Anna Freud Centre self care pack


Click here to get find out more about CAMHS the Richmond Children and Adolescent Mental Health team


Click here for Young Minds the online and helpline support for anyone worried about the emotional wellbeing or mental health of a young person aged 0-25


Click here for Good Thinking an NHS-approved website providing a range of useful guidance and online apps to support sleep, anxiety, stress and low mood.


Click here for MIND a national mental health support charity.



Click here for Kooth an online counselling and emotional well-being platform for children and young people .






Staying Safe online


If you are concerned about online abuse you can report it to Child Exploitation & Online Protection (CEOP) by clicking here. 


If you have concerns that a child is being sexually abuse online click here for Internet Watch Foundation for more information and to report your concerns. 

If you see something criminal online (or offline) you can report it 100% anonymously. Click here.


Click here for Childnet offering a toolkit to support parents and carers of children of any age to start discussions about their online life, to set boundaries around online behaviour and technology use, and to find out where to get more help and support.


Click here for Internet matters who provide age-specific online safety checklists, guides on how to set parental controls on a range of devices, and a host of practical tips to help children get the most out of their digital world.


Click here for London Grid for Learning They have support for parents and carers to keep their children safe online, including tips to keep primary aged children safe online.


Click here for Let’s Talk About It for advice for parents and carers to keep children safe from online radicalisation.






Local Support


click here for Richmond AID for residents with disabilities. Or here for RUILS


click here for Citizens Advice Richmond for free confidential, impartial advice on a range of issues


click here for Homestart  who supports families who are struggling financially.


click here for Crossroads Care Richmond and Kingston Upon Thames for support for carers and the people they care for.


click here for The Real Junk Food Project A pay as you feel cafe for a hot lunch, salads, soup etc and bring a bag for surplus food to take home. Rosslyn Road TW1 2AR.


click here for parenting course information Parenting Courses which can be helpful for parents who are having to manage challenging behaviours and provides helpful strategies and techniques. 

click here for Achieving for children's local offer All support available for children with additional needs.


click here for Skylarks Offering a wide range of therapies, activities and services for children with additional needs, their parents/carers, and their siblings
These include services such as;
Services for Children;
Playgroups, hydrotherapy, counselling, music therapy, inclusive after school activities like drama and karate, holiday trips and more
Services for Parent / Carers;
Free advice for Special Educational Needs (SEN), a multitude of support groups from the likes of National Autistic Society, Phyz, Girls Connect, benefit advice clinics and workshops for parents, often bringing in experts in their field such as IPSEA, and local therapists.
Services of Siblings;
Horse riding, yoga, drama, and holiday activities.




Domestic Abuse

What is domestic abuse?

We define domestic abuse as an incident or pattern of incidents of controlling, coercive, threatening, degrading and violent behaviour, including sexual violence, in the majority of cases by a partner or ex-partner, but also by a family member or carer. It is very common. In the vast majority of cases it is experienced by women and is perpetrated by men.

Domestic abuse can include, but is not limited to, the following:


We are part of the Operation Encompass Project which means the Met Police liaise with our /Designated Safeguarding Lead, prior to the start of the next school day, when a child or young person has been exposed to, or involved in, any domestic incident; this enables us to make provision for possible difficulties experienced by these children, or their families.

click here for Domestic abuse - Victim Support


click here for Richmond Domestic Abuse support 


click here for Kingston Domestic Abuse support –provides information on domestic abuse and also has a ‘Survivor’s Handbook’ which is free and provides information for women on a wide range of issues, such as housing, money, helping your children, and your legal rights.  Refuge provides specialist support to women, children and some men escaping domestic violence and other forms of violence. Refuge’s specialist services include refuges, independent advocacy, community outreach projects, culturally specific services and the 24 hour National Domestic Abuse Helpline. – advice and support for men experiencing domestic abuse. – you can speak to someone about your relationship, including issues around domestic abuse. Also provides counselling for children.– provides information on domestic abuse and also where to seek support for adults as well as children. – provides information on domestic abuse, how to seek help and provides further helplines. if you’ve witnessed or been a victim of a crime, you can talk to Victim Support on their free and confidential helpline 0808 1689 111.





If you are having a difficult time the Samaritans may be able to offer help. Call for free on 116 123 from any phone or click here.



click here for Cruse Bereavement Care

click here for Winston's Wish


Need help with family life?

Click here for Family Lives, an organisation that offers a free help line, support and advice on any aspect of parenting and family life.


Substance misuse or addiction

For support with addiction click here.

For support with alcoholism click here Alcoholics Anonymous or click here for other help.